Terms of service
Terms & Conditions
Effective date: 23 September 2026 · Last updated: 23 September 2026
1. Agreement to these terms
By using this Site, booking a call, or purchasing any product or service from MakeMyCreatives, you agree to these Terms & Conditions. If you do not agree, please do not use the Site or our services.
2. Who we are
MakeMyCreatives is operated by Gaurav Lakhera (Sole Proprietor), based in Dehradun, Uttarakhand, India. Contact:
3. What we provide
We offer: (a) done-for-you static advertising creative services, typically on a subscription basis; and (b) digital products, such as ad creative template packs. The specific scope, deliverables, turnaround, volume, and fees for any service are set out in the plan, proposal, or order you agree to. Where terms in your signed plan or order differ from these Terms, your plan or order controls for that engagement.
To deliver services, we may need access to your advertising accounts, performance data, or brand assets. You are responsible for providing accurate information and any access we reasonably need.
4. Licence for digital products (template packs)
When you buy a digital template pack, we grant you a limited, non-exclusive, non-transferable licence to use the templates. You may edit and customise them and use them in your own and your clients' advertising, for personal and commercial projects. You may not resell, redistribute, share, sublicense, or give away the template files themselves, or present them as your own product. We retain all intellectual property in the underlying templates.
5. Intellectual property
The Site, our brand, and our templates and materials are owned by us or our licensors. For commissioned service work, on receipt of full payment you may use the final creatives we deliver for your advertising, subject to any third-party asset licences (such as stock imagery, fonts, or AI-generated content). Unless we agree otherwise in writing, we may display work we have produced in our portfolio and case studies.
6. Fees, payment, and taxes
Prices are as quoted to you or as listed for a product. Subscription plans are billed on the agreed cycle. All fees are exclusive of taxes unless stated; taxes (including GST where applicable) are your responsibility where the law requires. Late or failed payment may result in work being paused until the account is brought up to date.
7. Delivery and refunds
-
Digital products are delivered electronically, usually as an instant download after purchase.
-
Product refunds: our digital products (including template packs) come with a 10-day money-back guarantee — email us within 10 days of purchase for a full refund.
-
Custom design services: you may request a refund during your trial period if you are not happy with the service, the communication, or for any other reason. Once deliverables have been received, refunds are not available for a change of mind.
-
Because digital products are delivered immediately, statutory cancellation or withdrawal rights may be limited once a download has begun, except where the law provides otherwise.
8. Your responsibilities
-
You are solely responsible for your advertising campaigns, offers, claims, targeting, landing pages, and results.
-
You must replace any placeholder, sample, or AI-generated content with your own original or properly licensed content before running any advertisement.
-
You are responsible for ensuring your advertising complies with all applicable laws and with the policies of the platforms you advertise on, including Meta's Advertising Standards.
9. No guarantee of results
Our products and services are creative tools and professional services. We do not guarantee any specific result, performance, return on ad spend, click-through rate, number of leads, sales, revenue, or business outcome. Any figures, screenshots, case studies, testimonials, or examples shown on the Site reflect specific situations, are not typical, and are not a promise of your results. Outcomes depend on many factors outside our control — including your offer, pricing, audience, funnel, budget, and market.
10. Acceptable use
You agree not to use the Site or our materials unlawfully, to infringe anyone's rights, to resell or redistribute our intellectual property, or to interfere with the Site's operation.
11. Third-party platforms
We are not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. (Facebook, Instagram), Canva, Google, or any other platform. Their trademarks belong to them. Your use of those platforms is governed by their own terms and policies.
12. Disclaimers
To the maximum extent permitted by law, the Site, products, and services are provided "as is" and "as available", without warranties of any kind, whether express or implied.
13. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or relating to these Terms or your use of our products or services is limited to the amount you paid us in the three (3) months before the claim. We are not liable for any indirect, incidental, special, or consequential losses, or for lost profits, lost revenue, or wasted advertising spend.
14. Indemnity
You agree to indemnify and hold us harmless from claims, damages, and costs arising out of your advertising, your content, your use of our products or services, or your breach of these Terms.
15. Termination
Either party may end a service engagement in line with the plan terms. We may suspend or end access if you breach these Terms.
16. Governing law and jurisdiction
These Terms are governed by the laws of India. Subject to any mandatory consumer-protection rights you have in your own country, the courts at Dehradun, Uttarakhand, India have exclusive jurisdiction over any dispute.
17. Changes
We may update these Terms from time to time. Continued use of the Site or our services after changes are posted means you accept the updated Terms.
18. Contact
connect@gauravlakhera.com · Gaurav Lakhera (Sole Proprietor), Dehradun, Uttarakhand, India.